Scope: This Privacy Policy applies only to this website. Each of our products, including Cordlyn PHR (cordlyn.in), has its own terms and privacy policy, published on that product's website.
This Privacy Policy explains how EthosCare Solutions Private Limited ("EthosCare," "we," "us," or "our"), New Delhi, India, processes personal data when you visit our website, ethoscare.solutions (our "Website"), or contact us through it. For that personal data, EthosCare is the Data Fiduciary under the Digital Personal Data Protection Act, 2023 (the "DPDP Act").
In this policy, "you" means the individual whose personal data we process (the Data Principal).
Personal Data We Process
We process the following personal data:
Contact information
Your name, email address, subject, and message, which you provide through the contact form on our Website. We also process any personal data you choose to include in a message or email you send us.
Technical and usage data
When you visit our Website, we automatically collect your IP address, browser and device type, the pages you visit, and the referring page. This data is collected without the use of cookies.
Why We Process Personal Data
Contact information
To read and respond to your message.
Technical and usage data
For the security of the Website, including detecting and preventing misuse, and to analyse how the Website is used so that we can improve it.
We also process personal data where required to comply with applicable law. We process the personal data you send us on the basis of your consent, which you give by submitting the contact form or contacting us. We use personal data only for the purposes stated in this policy, unless you agree otherwise or the law requires or permits otherwise.
Retention
We retain personal data only for as long as it is needed for the purposes described in this policy, or for as long as the law requires.
Your Rights as a Data Principal
Under the DPDP Act, you have the right to:
- Obtain a summary of the personal data we process about you and the processing activities we undertake
- Request the correction, completion, or updating of your personal data
- Request the erasure of your personal data
- Withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing done before you withdrew it
- Have your grievance addressed
- Nominate another individual to exercise your rights in the event of your death or incapacity
To exercise any of these rights, contact us using the details below. We may retain personal data where retention is required by law.
Contact and Grievances
To exercise your rights, withdraw your consent, ask a question, or make a complaint about how we process your personal data, contact:
EthosCare Solutions Private Limited
New Delhi, India
Email: care@ethoscare.solutions
We will respond within the period required by applicable law. If you are not satisfied with our response, you may make a complaint to the Data Protection Board of India in the manner provided under the DPDP Act.
Changes to This Policy
We may update this policy from time to time. The updated version will be posted on this page with a new date.